Terms & Conditions

The following contract terms & conditions (‘the terms’) must be read before placing an order for any goods (‘the goods’) as these terms & conditions will be incorporated into the contract between you (‘the customer’) and us (‘BallsUp.biz’).

Contract
The order you send us is an offer to purchase the goods and that offer is only accepted by BallsUp.biz, and thereby a binding contract made, when BallsUp.biz sends you an email confirming/accepting your order. These terms & conditions are incorporated into all contracts.

Pricing
The price payable by the customer is as listed on the BallsUp.biz website at the time of the placing of the order and unless otherwise indicated on the website is inclusive of VAT and excludes postage & packing by the means described on the website. Any customs, excise or other levies imposed by authorities in respect of delivery outside the UK (or requests for information by authorities) are the responsibility of the customer.

Payment
Payment must be received in full for all goods ordered, including any additional charges, before the goods can be dispatched.

Delivery
Title to the goods will pass to the customer when the goods are delivered by BallsUp.biz to the carrier with an instruction to deliver the goods to the address given with the order. BallsUp.biz will only deliver to the carrier goods that are of a merchantable quality and comply with the contract terms. On delivery of the goods to the carrier in accordance with this condition BallsUp.biz shall be deemed to have delivered the goods under the terms of the contract.

Stock
BallsUp.biz endeavors to hold sufficient stock to fulfill all orders, however if BallsUp.biz has insufficient stock to complete an order it may at its discretion delay shipment, substitute similar goods or may part-ship. If BallsUp.biz is unable to supply any goods ordered, payment will only be taken for the goods dispatched.

Cancellation
An order may be cancelled by email providing the order has not already been dispatched to the customer.

Liability
BallsUp.biz shall not be liable for any loss of profits, inconvenience, consequential or indirect loss or damage or have any liability to pay compensation other than any provable financial losses reasonably and foreseeably incurred by a customer who has complied with these terms.

Force majeure
BallsUp.biz shall not be liable for failure to comply with the terms of the contract caused by circumstances beyond its control.

General
BallsUp.biz cannot guarantee the accuracy of information, specifications, pricing, misprints, errors or omissions in any of its published material or any representations or misrepresentations made by company personnel or its agents.

Legal
These terms & conditions are governed by the law of England and Wales. If any part is deemed invalid or unenforceable the validity and enforceability of all other parts shall not be affected. These terms & conditions do not affect the customer’s statutory rights.

Company details
BallsUp.biz
54 Eynsford Rise
Eynsford
Kent DA4 0HR

Tel: +44 (0)845 257 2228
Fax: +44 (0)870 762 0981